Shipping Info

Our goal is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across the world, ensuring that we provide the very highest levels of responsiveness to you at all times.

The time frame for order delivery is divided into two parts:

  • Processing time: Order verification, tailoring, quality check and packaging. All orders are processed within 24 hours after the order is placed. Orders will be dispatch within 2~5 business days and we will update you with tracking number.

  • Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. International delivery usually takes about 7~15 business days (depending on your location) and courier of choice (DHL, FedEx, EMS, Others).
    For standard delivery, below are the estimated delivery time:
    • For US customers, shipping time is around 3~4 weeks.
    • For other countries, 3~6 weeks
    • Note: Should you wish you expedite your delivery time, you may select your preferred courier during check out. 

Custom Tax & Duty

  • All packages will pass thru custom clearance in your country of destination. With this, it would require some additional days before your package  arrived. Please note that custom clearance varies from country to country, so please be patient. 

  • Please check if your order will incur some import tax or tariff. Do note that customer will be liable for the custom taxes and duties (if applicable).

For any concern related to your shipping, please contact us at enquiry@rcjrsupply.com.